KONE Raises the Bar for Customer Service in Saudi Arabia

Enhanced Support Begins

JEDDAH, Saudi Arabia, KONE officially inaugurated its enhanced Customer Service Center, reinforcing its commitment to delivering seamless, reliable customer support across the Kingdom.

Customers receive 24/7 assistance in Arabic and English for service requests, maintenance inquiries, and equipment-related concerns, ensuring every interaction remains smooth and dependable.

Building Trust Through Innovation

The center supported approximately 11,000 customer interactions in 2025. Moreover, intelligent call management and a target response time of 20 seconds help resolve issues quickly. Consequently, KONE strengthens customer confidence while supporting Saudi Arabia’s growing cities with innovative, safe, efficient, and sustainable solutions.

AI Titans Team Up: Saudi Arabia's Epic Compute Revolution!

In the buzzing cities of **RIYADH & JEDDAH, Saudi Arabia**, HUMAIN and Cohere just dropped a game-changing announcement. These innovators are joining forces to build massive AI muscle. 

They’re rolling out dedicated infrastructure that powers next-gen frontier models, and it’s set to go live by Q4 2027. 

From Megawatts to Mastery

HUMAIN, a PIF company, dedicates at least 50 MW of blazing AI compute to Cohere right away. Moreover, they plan to scale it up over five years as needs explode. 

Together, the duo crafts sovereign Arabic-language models and enterprise solutions that boost productivity and efficiency. 

This smart partnership turns Saudi Arabia into an AI powerhouse while delivering secure, tailored intelligence for real businesses. Exciting times ahead!