Connecting Conversations: How Route Mobile and Kalaam Telecom are Transforming Customer Engagement in the Middle East

A Digital Leap into the Future

In **DUBAI, UAE**, innovation thrives in every corner, and partnerships often ignite the next big wave of transformation. The Middle East, driven by an unyielding appetite for progress, is on track for a digital economy that could soar to **$780 billion by 2030**, according to UBS. Against this vibrant backdrop, **Route Mobile**, a **Proximus Global** company and a pace-setter in cloud communications, has joined forces with **Kalaam Telecom**, a pioneer in managed solutions that fuel digital transformation across the region.  

Together, they are rewriting the rules of enterprise communication. How? By delivering **WhatsApp Business services** to companies eager to blend convenience with customer intimacy. This collaboration positions GCC enterprises to engage with customers in real-time, leveraging one of the Middle East’s most beloved communication tools. With Route Mobile's CPaaS mastery and Kalaam Telecom’s deep local expertise, businesses now gain secure, scalable, and reliable messaging solutions that drive engagement and sales.  

Empowering Enterprises, One Message at a Time

From bustling retail chains in Riyadh to innovative fintech startups in Manama, enterprises across the GCC are embracing digital-first strategies. Yet, without a direct connection to their customers, these efforts often fall short. This is where the partnership shines. The integration of WhatsApp Business service APIs into Kalaam’s enterprise portfolio means companies can personalize communication, handle transactions, and resolve queries without leaving the app.  

Moreover, the partnership’s vision stretches beyond WhatsApp. By laying the groundwork for omnichannel solutions, Route Mobile and Kalaam Telecom signal their commitment to future-ready communication systems. As digital transformation sweeps the region, these two leaders are ensuring that businesses don’t just keep pace—they set the pace.  

A Shared Vision for Growth

The Memorandum of Understanding signed during **GITEX Global 2025** wasn’t just a formal agreement—it was a declaration of purpose. Rajdip Gupta, Route Mobile’s CEO, hailed Kalaam Telecom’s deep-rooted regional networks as key to accelerating digital communication adoption. Veer Passi, Group CEO of Kalaam Telecom, emphasized how the partnership enhances omnichannel offerings and empowers GCC enterprises. Both leaders envision a landscape where enterprises thrive in an interconnected, innovation-driven economy.  

By combining global communication expertise with local market understanding, Route Mobile and Kalaam Telecom are creating smarter, more connected experiences. And in the rapidly evolving digital marketplace of the Middle East, that could make all the difference.  

** The story unfolding in **DUBAI, UAE** is more than a business collaboration—it’s a glimpse into the future of customer engagement. In this dynamic region, strategic partnerships like this are setting the stage for a digital revolution that will touch every industry, every market, and every conversation. 

Strengthening Cybersecurity in the GCC: A Strategic Alliance Between Kalaam Telecom Group and SecurityHQ

In an era where digital transformation is accelerating at an unprecedented pace, the significance of robust cybersecurity measures cannot be overstated. RIYADH, Saudi Arabia, stands at the forefront of this evolution as Kalaam Telecom Group, a prominent regional Digital Solutions Provider, enthusiastically announces its partnership with SecurityHQ, a global leader in Managed Security Services (MSSP). This collaboration aims to enhance the cybersecurity landscape within the Gulf Cooperation Council (GCC) region, thereby empowering local enterprises against the rising tide of cyber threats.

A Comprehensive Approach to Cybersecurity

This strategic partnership merges SecurityHQ's extensive global expertise in managed security services with Kalaam Telecom's formidable regional presence. Together, they seek to deliver advanced Security Operations Centers (SOCs) and tailored Managed Security Services across the Kingdom of Saudi Arabia (KSA), Bahrain, Kuwait, and other GCC locations. By leveraging cutting-edge technologies and employing local talent, this alliance is poised to create a unique offering that meets the specific needs of the region's enterprises. 

Moreover, the initiative is designed to adhere to the highest local regulatory requirements, ensuring that the services provided are not only world-class but also compliant with the standards set by the National Cybersecurity Authority in KSA. This meticulous attention to local nuances signifies a commitment to delivering cybersecurity solutions that resonate with the operational realities of businesses within the GCC.

Veer Passi, Group CEO of Kalaam Telecom, articulated the vision behind this partnership, stating, "Our collaboration with SecurityHQ marks a pivotal step in our mission to empower businesses in the Kingdom of Saudi Arabia and Bahrain with cutting-edge cybersecurity solutions." His words underscore the importance of utilizing industry-leading technologies and matured processes to provide enterprises with unparalleled protection against evolving cyber threats.

A Commitment to Excellence

Furthermore, Aaron Hambleton, Senior VP, MEA at SecurityHQ, highlighted the strategic importance of this alliance, noting that it represents a milestone in enhancing cybersecurity capabilities in the GCC region. By combining their global MSSP expertise with Kalaam Telecom's local insights, the partnership aims to tackle the unique challenges faced by enterprises, while maintaining a steadfast commitment to excellence in threat detection and response. 

As a recognized leader in the 2024 IDC Marketspace for Middle East Managed Detection and Response Services, SecurityHQ's establishment of its seventh global SOC in KSA further reinforces its dedication to raising the bar for cyber defense throughout the region. This partnership not only exemplifies the commitment of both organizations to address the evolving landscape of cyber threats but also reaffirms Kalaam Telecom's ongoing endeavor to empower local businesses with the necessary tools and expertise.

The partnership between Kalaam Telecom Group and SecurityHQ marks a significant advancement in the GCC's cybersecurity framework. By combining their strengths, both entities are well-equipped to provide future-ready solutions that not only protect enterprises but also foster a culture of security within the digital landscape of the region. This collaboration is indeed a promising stride toward a more secure and resilient digital future for all.